You can reach us through the Contact Us page on our website, email, or call our support helpline.
We use minimal preservatives only where necessary to ensure freshness during shipping. Most items are made with traditional recipes and natural ingredients.
If you receive a damaged or incorrect product, contact our customer support with your order number and photos. Refunds are processed within 5–7 business days.
Returns are accepted only for damaged, expired, or wrongly delivered products. The request must be raised within 48 hours of delivery.
Yes, orders can be cancelled within 2 hours of placement if they have not been dispatched.
We accept secure online payments via debit cards, credit cards, UPI, net banking, and digital wallets.
Delivery usually takes 3–7 business days depending on your city and courier availability.
Yes, we ship across India. Delivery charges and timelines depend on your location.
Yes, all our products are prepared fresh in hygienic conditions and packed carefully to maintain authenticity and freshness.
Bikaneri Zaika is an online platform that delivers authentic Bikaneri Namkeen, Bhujia, Papad, and Sweets directly to your doorstep.
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